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Field Services
ServiceNex
Platform rebrand and architecture migration
Next.jsTypeScript
0
Downtime during migration
20+
Bugs resolved in audit
THE PROBLEM
The existing product needed a new market identity and a cleanup pass on years of accumulated technical debt, without disrupting the customers already live on it.
THE APPROACH
- Executed the rebrand across the codebase, brand assets, and customer-facing surfaces.
- Refactored role-based data flows that had drifted out of sync across six user roles.
- Fixed state-wise ticket scoping and inventory module bugs found during the audit.
THE OUTCOME
A cleaner, better-branded product shipped with zero downtime for existing customers during the transition.